If you see a server or connection error in kitUP, it's usually temporary. Try the steps below.
First checks
- Check your internet connection.
- Open kitup.net in your browser and confirm you can reach it.
- If you use a VPN or proxy, disable it temporarily.
- Check your device clock is correct (wrong clock can cause certificate errors).
If the issue persists
- Wait 5-10 minutes and try again (a brief maintenance may be in progress).
- Check Twitter or our support page for reported outages.
- Restart your device.
If your issue persists, you can open a support request here.