If you notice unexpected behavior or a technical bug, open a bug report with the information below so our engineering team can investigate.
A good bug report includes:
- Device model: iPhone 15 Pro, Samsung Galaxy S23, etc.
- OS: iOS 17.4, Android 14, etc.
- kitUP version: Settings > About.
- Steps to reproduce: Steps to recreate the bug (1. Open screen, 2. ..., etc.)
- Expected behavior: What did you expect?
- Observed behavior: What happened instead?
- Screenshot or video: Attach if possible.
Send the information as a support request. Our technical team reviews reports weekly.
If your issue persists, you can open a support request here.