Payments

Charges & Suspicious Activity

• Unauthorized charges from my account
• I encountered a suspicious transaction on my card, what can I do?

Refunds

• How can I get a refund for web payments?
• What is kitUP's refund policy?

Payment Issues

• I was charged more than once, what should I do?
• What does "Restore Purchase" do?
• My card was declined, what can I do?